Privacy Policy - Ohmegull

Last updated: October 2025

At Ohmegull, your privacy and safety are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Ohmegull website, the official Android and iOS mobile applications, and related online services (collectively, the “Service”). By accessing or using Ohmegull, you agree to the terms described in this Privacy Policy.

1. Who We Are

Ohmegull is an independent online platform designed to help users connect and communicate through live video chat. Our main website address is: https://ohmegull.com, and we also provide official mobile applications for Android and iOS that connect to the same Service.

Please note that Ohmegull embeds a third-party video chat frame powered by CooMeet (https://coomeet.com). Ohmegull does not operate or manage CooMeet’s infrastructure, user accounts, or data processing systems. All communications, profiles, and user-generated content that occur within the CooMeet chat frame are handled exclusively by CooMeet in accordance with its own Privacy Policy and Terms of Service.

If you have any questions about this policy or our privacy practices, please contact us at [email protected].

2. Information We Collect

We collect limited information necessary to ensure that Ohmegull operates smoothly, securely, and efficiently. This includes both information you voluntarily provide and information automatically collected when you use our website or mobile apps.

2.1 Information You Provide Directly

When you interact with Ohmegull (on the website or in the apps), you may provide:

Contact details such as your email address or name (for support or feedback forms, or in-app “Contact Us” messages).
User-generated content, including comments or messages submitted via forms on the website.
Feedback, inquiries, or messages when you contact us for assistance via email or in-app forms.

You are not required to create an Ohmegull account to use the video chat features embedded via CooMeet.

2.2 Information Collected Automatically

When you visit or use Ohmegull, certain technical data are automatically collected for functionality, reliability, and security, for example:

IP address and browser or app details, used for basic analytics, performance monitoring, and spam prevention.
Device type, operating system, and basic device identifiers, to optimize performance and diagnose issues.
Cookies and session identifiers (on the website), to remember preferences such as language or login state.
Log data, including pages or screens visited, connection times, or errors.
Crash and diagnostic data from the mobile apps, used to improve stability and performance.

On the website, we may use Google Analytics to gather anonymized statistics about site usage and performance. This data helps us improve user experience and does not include information that directly identifies you.

In the iOS and Android apps, we may collect limited, high-level information about how the app is used (for example, which screens are opened and basic performance metrics) along with crash and diagnostic logs. This information is used only to improve app stability, security, and usability, and is not used for advertising or cross-app tracking.

All automatically collected data are stored securely and used solely for operational, analytical, and fraud-prevention purposes.

3. Embedded Video Chat and Third-Party Services

Ohmegull provides access to live video chat through an embedded CooMeet frame, both on the website and within the mobile apps. This integration allows users to connect with others worldwide using CooMeet’s communication network.

When you use the embedded chat:

Certain technical information (e.g., browser or app type, connection quality, and device data) may be processed by CooMeet to maintain a secure connection.
Ohmegull does not have access to or store any audio, video, or text data exchanged within the CooMeet chat.
All CooMeet chat interactions, accounts, or messages are processed and stored under CooMeet’s control, not Ohmegull’s.

You should review CooMeet’s Privacy Policy and User Agreement before participating in any chat session.

Additionally, Ohmegull pages and apps may contain other embedded materials or links (e.g., images, videos, or external websites). These third-party services may collect data independently. We encourage you to review the privacy policies of any external resources you visit.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and provide essential functionality.

On the website, we may use:

Essential cookies: Enable website operation and security.
Preference cookies: Remember your settings (e.g., language).
Analytics cookies: Measure traffic patterns via tools such as Google Analytics.
Security cookies: Help prevent spam, fraud, or unauthorized access attempts.

You can adjust or delete cookies in your browser settings at any time. However, disabling cookies may affect your ability to use certain features.

In the mobile apps, we do not use browser cookies, but similar technologies (such as local storage or in-app diagnostics) may store anonymous technical data required for app functionality, crash reporting, and performance improvements. The apps do not include advertising SDKs or tracking technologies used for cross-app targeted advertising.

5. How We Use Your Information

We process limited data only for legitimate and necessary purposes, including:

To provide and maintain website and app functionality.
To improve stability, usability, and security of the Service.
To detect and prevent abusive or fraudulent behavior.
To comply with legal obligations and safeguard user safety.
To respond to your inquiries or support requests.

We do not sell, rent, or trade user data under any circumstances. Any data collected is used solely for operating, protecting, and improving Ohmegull.

6. Data Sharing and Disclosure

Your data is treated as confidential. However, we may share limited information in the following cases:

Service providers: With trusted partners (e.g., hosting, analytics, or spam-detection services, app crash reporting tools) who assist in operating the Service.
Legal obligations: When required by applicable law or a legitimate request from authorities.
Security reasons: To prevent or address fraud, abuse, or potential threats.

All third-party partners are expected to protect your information in compliance with privacy regulations such as GDPR and CCPA, where applicable.

7. Data Retention

We retain personal data only for as long as necessary to provide our services, meet legal obligations, or resolve disputes.

Comments or form submissions left on the website may be stored for a reasonable period for moderation and security purposes.
Technical logs and diagnostic data (e.g., crash reports or session records) are stored temporarily to ensure stability and security, and are typically deleted after 90 days.
Cookies may remain active for up to one year unless manually cleared.
Any chat or account data processed via the embedded CooMeet frame are subject to CooMeet’s independent data retention policies, which Ohmegull does not control.

Users who wish to remove data collected by Ohmegull can submit a verified request through the Data Deletion Request page or by contacting us directly.

8. Your Privacy Rights

Depending on your region, you may have specific rights under applicable privacy laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).

These rights may include:

Access – request a copy of the data we hold about you.
Correction – update or correct inaccurate information.
Deletion – request that your data be erased.
Restriction – limit the way we process your data.
Objection – opt out of specific types of processing, such as analytics where applicable.
Portability – receive your data in a structured, machine-readable format.

To exercise these rights, please contact [email protected].
We will verify your identity and respond within a reasonable timeframe, typically within 30 days, as required by law.

9. Data Security

We use technical, administrative, and physical measures to protect your data from unauthorized access, alteration, or disclosure.

All information transmitted between your device and our servers is encrypted using SSL/TLS where supported.
Access to personal information and technical logs is limited to authorized personnel bound by confidentiality obligations.
We conduct regular monitoring and basic vulnerability checks to maintain data integrity.

While we take these precautions seriously, no internet-based service can guarantee complete security. Users share data at their own risk, though we continuously work to minimize potential threats.

10. Use by Minors

Ohmegull is intended solely for adults aged 18 years and older.
We do not knowingly collect, process, or store personal data from minors.

If we discover that a person under 18 has used our Service or submitted personal information, we will delete such data as soon as reasonably possible.
Parents or guardians who believe their child has accessed Ohmegull may contact [email protected] to request removal.

11. International Data Transfers

Ohmegull may process data using hosting, analytics, or service providers located in different countries.
By using our website or apps, you consent to the transfer of your information to jurisdictions that may not provide the same level of data protection as your home country.

Whenever possible, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms, to help ensure adequate protection for international data transfers, consistent with GDPR requirements.

12. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, technology, or legal obligations.

Any revisions will be posted on this page with the updated effective date.
For significant updates affecting user rights or data use, we may also display a notice on our homepage, in the apps, or contact you directly via email where appropriate.

We encourage you to review this Policy regularly to stay informed about how we handle and protect your data.

13. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or your data rights, please reach out to us:

Ohmegull Support Team
📧 Email: [email protected]

We take all privacy-related inquiries seriously and will respond promptly to ensure compliance with applicable laws.

Disclaimer: Ohmegull acts solely as a web interface and mobile wrapper embedding CooMeet’s official video chat frame. All user accounts, personal data, and chat content within the video chat are owned, processed, and managed by CooMeet under their own Privacy Policy and Terms of Service.